VOC Reports

To display category totals or max allowed rows on VOC reports, these options must be turned on in the settings.

1. Go to the Menu → Shop Reports → VOC Reports.
   
   
   
   
2. The next screen will display the most recent VOC Report. To view a different time frame, click on the date at the top of the screen (as seen below). From the pop-up menu, select the time frame you’d like to view.
   
   
   
   
3. To print or save the report as a PDF, click on the blue Print icon at the top right of the screen. 
   
   
   
   To print, select your printer in the print dialog box. To save as a PDF, click on Change for the printer destination and select Save as PDF.
4. To email the report to yourself or someone else, click on the email icon at the top right of the screen.
   
   
   
   In the E-mail report dialog box, type the address you want to email the report to and any messages. You can also choose to blind copy (BCC) someone. When you're done entering the necessary information, click the green Send button.
   
   

How Tos: How to view VOC reports. How to view VOC reports for a different date. How to print or save VOC report as PDF. How to view VOC reports for a different date.